Terms of service

Welcome to OnlineSouqs.com. By accessing our website or placing an order, you agree to the terms outlined below. Please read these Terms of Service carefully before using our site or making a purchase.

1. Overview

This website is operated by Online Souqs. Throughout the site, the terms “we,” “us,” and “our” refer to Online Souqs. By using any part of our website or services, you agree to be legally bound by these Terms of Service.

2. Eligibility & Acceptable Use

  • You must be 18 years or older to use this website in the UAE or KSA

  • You agree not to use our site or services for any unlawful, unauthorized, or fraudulent activity

  • Violation of these terms may result in account suspension or service termination

3. Product Information

We aim to provide accurate, up-to-date product details. However:

  • Colors and product images may vary slightly due to screen differences

  • We reserve the right to modify or discontinue products at any time without prior notice

4. Pricing & Payment

  • Prices are displayed in AED or SAR, depending on your location

  • All prices include VAT, unless stated otherwise

  • We accept secure online payments via major debit/credit cards

  • Orders are considered confirmed only after successful payment

5. Shipping & Delivery

Please refer to our Shipping Policy for full details on delivery times, costs, and shipping areas.

  • Delivery estimates are provided at checkout but may vary due to courier delays or unforeseen circumstances

6. Returns & Refunds

Please refer to our Return & Refund Policy for eligibility criteria, procedures, and refund timelines.

7. Account Registration & Security

  • You are responsible for keeping your account credentials confidential

  • You agree to provide accurate and up-to-date information during registration or when updating your account

8. Third-Party Services

  • Our site may contain links to third-party websites or services

  • Online Souqs is not responsible for the content, policies, or practices of any external websites

9. Intellectual Property

  • All content on OnlineSouqs.com—including logos, images, text, and branding—is the intellectual property of Online Souqs

  • No part of the website may be copied, reproduced, or redistributed without written permission

10. Changes to These Terms

Online Souqs reserves the right to update these Terms of Service at any time.
The most current version will always be posted on this page.

By continuing to use our website, you accept any changes made to these Terms.

11. Contact Us

If you have any questions or concerns about these Terms:

📧 Email: onlinesouqsofficial@gmail.com
📍 Based in the United Arab Emirates & Saudi Arabia